Pacífico Azul (Estación de Servicios Pacífico Azul, S. de R.L. de C.V.) indicating as address for all purposes related to this notice, the one located at Paseo de la Marina 249, Club de Tenis Puesta del Sol Local 18 B, Col. Marina Vallarta, C.P. 48335, Puerto Vallarta, Jalisco, Mexico, informs you that it is responsible for the use and protection of your personal data, in accordance with the provisions of the Federal Law for the Protection of Personal Data in Possession of Individuals (hereinafter the "Law"). By virtue of the foregoing, "Personal Data" is understood as any information concerning an identified or identifiable natural or legal person.

In accordance with the provisions of Articles 16 and 17 of the Law, we inform you that your personal data will be used for the following finalities:

• To comply with obligations contracted with our clients.
• To provide consulting services, as well as for the provision of aircraft rental and sales services, and other related services implemented to meet the basic needs of our customers, information that also includes the data required for billing for our services; either through our website or other digital means available.
• Offer you information, services and/or promotions designed for customers.
• Confirm and correct the information we have, in order to guarantee the best quality in our service.
• To provide customer service to our customers, clarification of doubts or complaints about our products and / or services.

For the aforementioned purposes, we need to obtain, among others, the following personal data: Name, address, telephone, email, age, sex, place and date of birth, R.F.C., CURP, among others, stating that you will not be asked for personal data classified as sensitive, according to the provisions of the Law.

To exercise your rights to access, rectify and cancel ("ARCO") your personal data, as well as to oppose the processing of these or revoke the consent you have given us for that purpose, you can do so via email to "info@pacifico.lat"or directly at Paseo de la Marina 249, Club de Tenis Puesta del Sol Local 18 B, Col. Marina Vallarta, C.P. 48335, Puerto Vallarta, Jalisco, Mexico.

In that sense, your information may be shared with individuals or companies with which we have some kind of legal or business relationship, in order to adequately provide you with the services and products you request or have requested. It will be understood that you have given your consent if you do not manifest your opposition to the transfer of your personal data when you are shown this privacy notice.

For more information about this privacy notice please consult our website at www.pacifico.lat.

Responsible

Pacífico Azul (Estación de Servicios Pacífico Azul, S. de R.L. de C.V.) indicating as its address for all purposes related to this notice, the address located at Paseo de la Marina 249, Club de Tenis Puesta del Sol Local 18 B, Col. Marina Vallarta, C.P. 48335, Puerto Vallarta, Jalisco, Mexico, informs you that it is responsible for the use and protection of your personal data, in accordance with the provisions of the Federal Law for the Protection of Personal Data in Possession of Individuals (hereinafter the "Law"). By virtue of the foregoing, "Personal Data" is understood as any information concerning an identified or identifiable natural or legal person.

Personal data

The information must be truthful and complete. The user will be responsible at all times for the data provided and in no case Pacífico Azul will be responsible for the veracity of these. Information requested from the user on the website www.pacifico.lat es:

• Full name
• Phones
• E-mail address
• City and/or Country

Your personal data will be treated based on the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility in terms of the Legislation.

The confidentiality of your personal data will be maintained by establishing and effectively maintaining administrative, technical and physical security measures to prevent its damage, loss, alteration, destruction, use, access or improper disclosure.

What are cookies and how are they used?

Cookies are small pieces of information that are sent by the Web site to your browser and stored on your computer's hard drive and are used to determine your preferences when you connect to services on our sites, as well as to track certain behaviors or activities carried out by you within our sites.

In some sections of our site we require that the customer has cookies enabled because some of the features require them to work. Cookies allow us to:

Recognize you when you enter our sites and offer you a personalized experience.

Knowing the personal configuration of the site specified by you, for example, cookies allow us to detect the bandwidth you have selected when entering the home page of our sites, so that we know what kind of information is advisable to download.

Calculate the size of our audience and measure some traffic parameters, as each browser that gains access to our sites acquires a cookie that is used to determine the frequency of use and the sections of the sites visited, thus reflecting their habits and preferences, information that is useful for us to improve content and promotions for users.

Cookies also help us to track some activities, for example, in some of the surveys we launch online, we may use cookies to detect if the user has already filled out the survey and avoid displaying it again, in case he/she has done so. However, cookies will allow you to take advantage of the most beneficial features we offer, so we recommend that you leave them enabled.

The use of cookies will not be used to identify users, with the exception of cases in which possible fraudulent activities are being investigated.

In the case of cookie usage, the "help" button found on the toolbar of most browsers will tell you how to avoid accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable all cookies.

Means of obtaining personal data Pacifico Azul, in order to provide you with a better service may choose to use the following means to collect your information, either individually or jointly:

1. Through our website.
2. Through surveys where the customer agrees to participate.
3. The direct collection of data through the customer either in person, by telephone or e-mail.

Use of information

In accordance with the provisions of Articles 16 and 17 of the Law, we inform you that your personal data will be used for the following finalities:

To comply with obligations contracted with our clients.

To provide consulting services, as well as for the provision of aircraft rental and sales services, and other related services implemented to meet the basic needs of our customers, information that also includes the data required for billing for our services; either through our website or other digital means available.

Offer you information, services and/or promotions designed for customers.

To make it easier for you to use our website www.pacifico.lat and to simplify your online shopping. Confirm and correct the information we have, in order to guarantee the best quality in our service.

To provide customer service to our customers, clarification of doubts or complaints about our products and / or services.

For the aforementioned finalities, we require to obtain, among others, the following personal data:

Name, address, telephone, e-mail, age, sex, place and date of birth, R.F.C., CURP, among others, stating that you will not be asked for personal data classified as sensitive, according to the provisions of the Law.

To exercise your rights to access, rectify and cancel ("ARCO") your personal data, as well as to oppose the processing of these or revoke the consent you have given us for that purpose, you can do so via email to "info@pacifico.lat"or directly at Paseo de la Marina 249, Club de Tenis Puesta del Sol Local 18 B, Col. Marina Vallarta, C.P. 48335, Puerto Vallarta, Jalisco, Mexico.

In that sense, your information may be shared with individuals or companies with which we have some kind of legal or business relationship, in order to adequately provide you with the services and products you request or have requested. It will be understood that you have given your consent if you do not manifest your opposition to the transfer of your personal data when you are shown this privacy notice.

Limitation of use and disclosure of information

In our program of notification of promotions, offers and services through e-mail, only Pacifico Azul has access to the information collected. This type of advertising is done through notices and promotional e-mail messages, which will only be sent to you and to those contacts registered for that purpose, this indication may be modified at any time by sending an e-mail to info@pacifico.lat. In the e-mails sent, we may occasionally include offers from third parties who are our business partners.

ARCO rights (access, rectification, cancellation and opposition).

The area responsible for the handling and administration of personal data is the Privacy Office who can be contacted by e-mail at info@pacifico.lat or directly at Paseo de la Marina 249, Club de Tenis Puesta del Sol Local 18 B, Col. Marina Vallarta, C.P. 48335, Puerto Vallarta, Jalisco, Mexico.

To exercise your ARCO Rights and revoke the consent you have granted

As owner of personal data, the "User" may exercise the ARCO rights (access, cancellation, rectification and opposition to the processing of personal data), or revoke the consent given to Pacifico Azul, for the processing of personal data, by sending your request directly to the Privacy Office through the email account: info@pacifico.lat Such request shall contain at least: (a) name and address or other means of communicating a response to your request; (b) documents proving their identity or, as the case may be, legal representation; (c) the clear and precise description of the personal data with respect to which the exercise of any of the ARCO Rights is requested, (d) the express manifestation to revoke your consent to the processing of your personal data and therefore not to use it; (d) any other element that facilitates the location of the personal data. Your request must be accompanied by the grounds for requesting such revocation and an oficial identification of the data subject or his or her proxy. Within a maximum period of 20 (twenty) business days we will respond to your request and will inform you about the origin of the request through the e-mail from which the request originates. Pacifico Azul requests the user to update their data every time they undergo any modification, as this will allow us to provide an efficient and personalized service.

Transfers of information with third parties

Pacifico Azul only makes data referrals to comply with the obligations contracted with customers.

Pacifico Azul will only share data when required by court order to comply with procedural provisions.

Protection

When purchasing a product online, you will be asked for bank details for which we offer security and confidentiality of the data you provide, as we have a secure server under the SSL protocol (Secure Socket Layer) so that the information you send is transmitted encrypted to ensure your protection. To verify that you are in a protected environment, make sure that an "S" appears in the httpS navigation bar. In the same sense it is made known to the customer, that the data collected considered necessary for the purchase of products in any of our branches will have all the elements of protection available at the time of making the purchase. However, despite the increasing availability of more secure tools, the protection of data sent over the Internet cannot be 100% guaranteed; therefore, once received, every effort will be made to safeguard the information.

Changes in the privacy notice

We reserve the right to make modifications or updates to this privacy notice at any time, in order to comply with new legislation or jurisprudence, internal policies, new requirements for the provision or offering of our services or products and market practices.

These modifications will be available to the public through our website www.pacifico.lat, Privacy Notice section.

Acceptance of terms

This Privacy Statement is subject to the terms and conditions of the Pacifico Azul website described above, which constitutes a legal agreement between the user and Pacifico Azul.

If the user uses the services of the Pacifico Azul website, it means that he/she has read, understood and agreed to the terms set forth above.

Authority

If the user considers that his rights with respect to the protection of personal data have been violated, he has the right to go to the corresponding authority to defend the exercise of his rights. The authority is the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI), its website is: www.inai.org.mx Last updated: October 05, 2022